Shipping Policy

We’re proud to offer reliable and transparent shipping to customers around the world. Below is a breakdown of our current shipping rates and timelines:


🇺🇸 United States

  • FREE shipping on all orders over $100
  • $10 flat rate for orders under $100

🌍 International Shipping

🇪🇺 Europe (EU + UK)
  • $15 flat rate shipping on all orders
🇨🇦 Canada, 🇯🇵 Japan, 🇦🇺 Australia, 🇳🇿 New Zealand
  • $20 flat rate shipping on all orders

🕒 Processing & Delivery Times

  • Orders are typically processed and shipped within 3 business days.
  • Delivery timelines vary by location, but most orders arrive 4–6 business days after shipping.
  • Therefore, you should expect your artwork to arrive 7-9 business days after placing your order.

🌐 Tracking & Support

  • All orders come with tracking and updates via email.
  • If your order hasn’t arrived within the estimated window, please contact us: contact@latelier.ai

📦 Customs & Duties

  • International customers are responsible for any customs fees or import taxes.
  • These charges are not included in our prices and may be collected upon delivery depending on your country’s regulations.